Ireland

Complaints

We welcome feedback and take concerns seriously. Our aim is to listen carefully, investigate fairly and respond clearly.

How to raise a concern

We encourage you to contact us as soon as possible so that we can understand what happened and work toward an appropriate resolution.

  1. Share your concern using the form on this page.
  2. Our team will acknowledge your complaint and explain the next steps.
  3. We will review the information available and keep you informed as the matter progresses.
  4. We will provide a written outcome once the review is complete.

Need help urgently?

This form is not monitored for emergencies. If there is an immediate risk to you or someone else, call 112 or 999, attend your nearest emergency department, or contact your local crisis service.

You may also contact the team at info@spectrummindhealth.com or +353 1 907 2555.

Submit a complaint

Please share enough detail for our team to identify the relevant appointment or service.

Specialist mental healthcare for children, young people and adults.