Privacy Notice

Effective date: 25/09/2026

Spectrum Mind Healthcare Ireland Limited is committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, store and protect personal information in accordance with the General Data Protection Regulation and the Data Protection Act 2018.

1. Who we are

Spectrum Mind Healthcare Ireland Limited specialises in mental health and neurodevelopmental conditions, providing assessment, diagnosis and treatment services. We are a private company limited by shares, registered in Ireland under company number 822635, with our registered office at 6 Fern Road, Sandyford Business Park, Dublin D18 FP98. We are the data controller for the information described in this notice.

2. What information we collect

2.1 Information you provide

• Name, address, date of birth and contact details.
• Medical history, health records and treatment plans.
• Emergency contact information.
• Payment details.

2.2 Information collected automatically

• IP address, browser type and operating system when you use our website.
• Cookies and similar technologies to enhance user experience.

2.3 Special category data

Health information, including mental health conditions, medication history and diagnostic details.

3. How we use your information

To provide services

To assess, diagnose and treat mental health and neurodevelopmental conditions, manage appointments and deliver follow-up care.

For communication

To contact you about appointments, results or changes to services, and to send updates or other material where you have consented.

For legal, regulatory and service improvement purposes

To maintain accurate records, respond to legal obligations or regulatory requests, analyse service use and feedback, and conduct audits and quality assurance.

4. Legal basis for processing

For general personal information we rely on contractual obligation, legal obligation, vital interests and legitimate interests, as appropriate.

Health information is special category data and requires an additional condition. We rely on Article 9(2)(h) of the GDPR, processing for the purposes of preventive or occupational medicine, medical diagnosis, and the provision of health or social care or treatment, together with the corresponding provisions of the Data Protection Act 2018. This processing is carried out by, or under the responsibility of, professionals bound by a duty of confidentiality.

Where we process health information for a purpose outside the provision of your care, we rely on your explicit consent under Article 9(2)(a), and you may withdraw that consent at any time.

We also rely on Article 9(2)(f) where processing is necessary for the establishment, exercise or defence of legal claims, including medico-legal reports.

5. Sharing your information

Where necessary, we may share information with healthcare professionals involved in your care, laboratories, pharmacies, service providers, regulatory bodies and An Garda Siochana or other authorities where the law requires it. Third-party providers are subject to appropriate confidentiality and data processing arrangements. We do not sell or rent your data to third parties.

6. Data retention

We retain personal information only for as long as necessary for the purposes described in this notice or as required by law. Healthcare records for adults are retained for at least eight years after the last contact. Records for children and young people are retained until the age of 25, or until the age of 26 where the person was 17 at their last contact.

7. Your rights

Under the GDPR, you may have rights to access, rectify, erase, restrict processing of, transfer or object to the processing of your personal information. You may also withdraw consent where processing is based on consent.

To exercise your rights, contact info@spectrummindhealth.com.

8. Data security

We use technical and organisational measures to safeguard personal information, including encryption of sensitive data, secure storage and access controls, and regular staff training on data protection.

9. International data transfers

We do not transfer personal data outside the European Economic Area. If this changes, we will ensure the appropriate safeguards required by data protection law are in place.

10. How to contact us

For questions about this Privacy Notice or to exercise your rights, email info@spectrummindhealth.com or call +353 1 907 2555.